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**** BCP-221 Description | BCP-221 Syllabus | BCP-221 Exam Objectives | BCP-221 Course Outline ****
**** SAMPLE Supporting BlackBerry Devices Enterprise version 5.0 2021 Dumps ****
QUESTION: 218
Which of the following actions does the ill? command that can be sent from the Black Berry
Administration Service perform? (Choose one.)
A. Reset the password and disable the SIM card
B. Disable the SIM card and turn off the radio
C. Reset password and lock the Black Berry device
D. Nuke Black Berry device
E. Delete all Black Berry device data and disable Black Berry device
Answer: E
QUESTION: 219
After connecting a Black Berry device to Black Berry Desktop Manager and clicking
Synchronize, the following error message is displayed: No applications configured for
synchronization What is the cause of this error message? (Choose one.)
A. No programs for synchronization are currently installed on the computer
B. Black Berry Desktop Manager does not have the correct application connectors installed
C. Organizer data applications have not been configured for synchronization
D. USB. drivers are not properly installed on the computer
E. invalid MAPI profile selected
Answer: C
QUESTION: 220
Which three of the following notification options are available in the Profiles application?
(Choose three.)
A. Alert delay
B. Volume
C. Out of holster options
D. Number of vibrations
E. Outcall muting
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Answer: B, C, D
QUESTION: 221
Which two of the following remote commands can be performed on a Black Berry device
through the Black Berry Administration Service? (Choose two.)
A. Kill Black Berry device
B. Delete all Black Berry device data and disable Black Berry device
C. Nuke Black Berry device
D. Specify new Black Berry device password and lock Black Berry device
E. Force wipe and lock Black Berry device
Answer: B, D
QUESTION: 222
Which two of the following will clear the Black Berry device calendar database for a user who
is connecting to the Black Berry enterprise Server? (Choose two.)
A. Using Advanced Options in the Black Berry Desktop Manager backup and restore tool
B. Deleting the Desktop [CICAL] service book
C. Performing a hard reset on the Black Berry device
D. Accessing Calendar> Options and typing RSET
E. Synchronizing with the email client
Answer: A, D
QUESTION: 223
A Black Berry device user recently had the Black Berry Desktop Software updated and since
doing so, the ability to type and read in French is no longer available on the Black Berry
device. Which two of the following processes should the user perform to restore French
language support? (Choose two.)
A. Locate the French language pack on the wireless service provider website and install using
the application loader tool
B. Locate the French language pack on the BlackBerry.com website and install using the
application loader tool
82
C. Locate the current Black Berry Device Software version on the service provider website and
run the application loader tool to install the language component
D. Locate the current Black Berry Device Software version on the BlackBerry.com website
and run the application loader tool to install the language component
E. Verify the installed version of Black Berry Device Software is the most current and check
the list of installed applications for the language pack
Answer: C, E
QUESTION: 224
A Black Berry device user is reporting that text messages, call logs and emails messages are
spontaneously being deleted from the Black Berry device. Which two of the following causes
would explain this issue? (Choose two.)
A. Memory allocated for usage by the Camera application has exceeded the amount of
available application memory
B. The camera application has been set to store images in application memory instead of on a
media card
C. The user is running Black Berry Memory Manager in the background on their Black Berry
device
D. The user email environment is such that there is typically month worth of spreadsheets in
the Black Berry device
E. The user has the SMS and Email Inboxes option set to Combined in General Options
Answer: B, D
QUESTION: 225
A Black Berry device user calls in, asking for the best resources to self-educate on why the
Send As permission gets revoked. Which two of the following options are the best resources?
(Choose two.)
A. Black Berry Permissions Library
B. http:/Iwww.blackberry.com/sendas
C. Blackberry User Administration Guide
D. Search the BTSC. for Send As Revoked or specific errors encountered
E. IT Policy Reference Guide
83
Answer: B, D
QUESTION: 226
A Black Berry device user who is active on a Black Berry Enterprise Server files an email
message to a subfolder in the email plication and notices the email message no longer appears
in the Messages list on the Black Berry device. Why is this email message no longer viewable
in the main Messages list? (Choose one.)
A. The user has the option Hide Filed Messages set to Yes
B. The current theme active on the Black Berry device is hiding this email message
C. A corrupt Desktop [CMIME] service book
D. Folder redirection is enabled
E. The Black Berry device email message database is corrupt
Answer: A
QUESTION: 227
How is the port that the Black Berry Enterprise Server uses to connect to the Black Berry
Infrastructure configured? (Choose one.)
A. SMTP,TCP
B. Outbound Initiated, TCP
C. Bi-directional, TCP
D. Outbound Initiated, bi-directional, UDP
E. Outbound Initiated, bi-directional, TCP
Answer: E
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